Case study · National roofing operator

$200k saved. 85% fewer declines.
Backlog cleared.

One quarter. One vertical. A signal-first cut to the wasted spend and the credit noise that hid behind it.

$200k
monthly marketing spend saved
-85%
credit card declines
1
vertical prioritized (roofing)
0
install backlog remaining
The signal

Spend was scaling. Outcomes weren't.

A national roofing operator was running paid across every product line, in every ZIP, at every hour. The dashboard looked healthy. The P&L didn't. Half the spend was funding intent that never converted, and a growing share of card charges were bouncing at auth.

The cut

Kill the ZIPs that don't hum.

We mapped active demand at the ZIP-and-product level, killed the coverage that showed no measurable roofing intent, and rerouted budget into the ZIPs already lit up. $200k/month of marketing spend came off the table without touching booked jobs.

The tighten

Match the buyer, match the card.

Declines weren't a fraud problem — they were a targeting problem. Once creative, offer and financing pre-quals lined up with the ZIP's actual buyer profile, card auth success climbed and declines dropped 85%.

The pivot

Roofing first. Everything else second.

The data was blunt: roofing was where the money and the margin lived. We collapsed the growth plan around it, killed the low-signal side quests, and cleared the install backlog inside the quarter.

“We were paying to be everywhere. Turning off the ZIPs that didn't hum was the single biggest margin unlock we've had.”

Ops lead · roofing operator

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